I didn't authorize a subscription or recurring charge
This subscription policy is part of our Terms & Conditions, which you accepted when signing up for Cerebrum IQ services. During your sign-up process, we clearly presented you with both the trial price ($0.99) and your selected subscription rate that would apply after the trial period, requiring your explicit acknowledgment before proceeding.
As per Section 6.1 of our Terms & Conditions, all subscriptions begin with a 7-day trial period for $0.99, which automatically converts to your selected subscription rate after the trial period ends. Upon sign-up, we sent you a welcome email that included:
- Your subscription terms and conditions
- Information about upcoming charges
- Trial period duration
- Post-trial subscription rate
- Cancellation instructions
According to Section 6.4 of our Terms & Conditions:
- All subscriptions auto-renew until canceled
- You must cancel before renewal to avoid charges
- You can cancel anytime through our self-service portal.
When you signed up for Cerebrum IQ, you agreed to our Terms & Conditions (Section 4.1), which includes authorization for automatic payments and subscription renewals. As stated in Section 6.3, we use PCI-DSS compliant payment processing, and billing occurs automatically on subscription renewal dates.
For clarity on pricing, Section 6.2 outlines our standard subscription plans, and Section 6.1 details how the trial transitions to regular pricing:
- Day 1-7: $0.99 total (trial period)
- Day 8 onwards: Your selected subscription rate applies
- You have the option to cancel before the standard rate begins