Get help from Cerebrum IQ support

Our dedicated Support Chatbot is available 24/7 to assist you. Please note that to connect with a human support representative, you must reach out exclusively through our Support Chatbot.

Our customer support is available 24/7 and you can expect a response within a few hours. It might take longer on the weekends and/or Bank Holidays.

If it’s been longer than 8 hours, make sure you’re emailing us from your Cerebrum IQ account email.

We encourage you to check the Help Center Articles before reaching out to us. There you will find the answers to most of your questions, we're always working on them to keep this information as fresh as possible!